The repair costs depend on the scope of the work required and consist of labour costs and the necessary replacement parts. For a fault diagnosis, including a cost estimate we charge a flat fee of €79. If you then decide to go ahead with the repair, half of this (€39.50) is credited towards the invoice.
Labour is charged at €75 per hour , billed for each 15 minutes started (€18.75). In addition, there are the costs for any required spare parts plus a consumables flat rate of €12 (e.g. solder, cable, insulation).
For Technics SL-1200/1210 as well as our service packages we offer fixed flat rates – you'll find an overview on our pricing page. With these flat rates, the diagnosis fee does not apply.
After you contact us, we will first ask you to provide a brief description of the fault, i.e. to tell us which functions are affected or how the device is behaving. If you then decide to have the fault diagnosed, we will open the device, measure the relevant components and systematically check what is causing the defect. We will then provide you with a detailed cost estimate based on this information.
Once you have agreed to this, we will order the necessary spare parts (if not already available) and begin the repair. If further problems are discovered during the process or the scope of the repair proves to be greater than initially expected, we will inform you immediately. We will obtain your approval again if the estimated final price exceeds the cost estimate by more than 10%. This policy ensures that your order can be processed quickly and without unnecessary delays.
Once the repair has been completed, the device is thoroughly tested. You will then receive your device back along with an invoice containing a transparent list of all work carried out.
Please get in touch with us first via our contact form and briefly describe your device and the issue. We'll then get back to you by email with an initial assessment, so you know what to expect beforehand.
From May 11th, our workshop will be located at Karl-Kunger-Straße 13 in Berlin. As we're not always on site, devices can only be dropped off by prior appointment. This way, we can make sure to take the time needed for you and your device. Upon drop-off, you'll of course receive a signed written confirmation.
After the initial diagnosis, we'll send you a transparent cost estimate. Once the repair is complete, we'll get in touch to arrange a pickup appointment.
Whether a repair is worthwhile depends on several factors. In addition to the pure time or market value, emotional value also plays a major role for many hi-fi devices. Especially for classic or rare models, a repair or professional service is usually a good idea.
Zur Einschätzung kann ein Blick auf Online-Marktplätze wie Kleinanzeigen oder eBay hilfreich sein. Findet man das gleiche Modell dort häufig und zu Preisen unter etwa €300, ist eine Reparatur – sofern kein emotionaler Wert besteht – wirtschaftlich oft nicht mehr empfehlenswert.
During a repair, the specific defects identified are primarily rectified so that the device functions properly again. However, a service goes much further: In addition to rectifying all faults, all electrolytic capacitors are replaced (recapping), potentiometers and switches are opened and thoroughly cleaned, and all relevant components are readjusted. Finally, a comprehensive internal and external cleaning is carried out.
This returns the device to a state that is very close to its original delivery condition.
Die Dauer einer Reparatur oder eines Service hängt vom Umfang der erforderlichen Arbeiten ab. In der Regel erhalten Sie innerhalb von two weeks a cost estimate. Once you approve it, we order the required spare parts and begin the work.
Insgesamt bemühen wir uns, Ihr Gerät innerhalb von 4–6 weeks after the order is placed. With hard-to-source spare parts it may occasionally take longer – we'll inform you in good time.
We provide a two-year warranty for repairs. This warranty covers only the fault or faults repaired by us. If other faults unrelated to the original repair occur during this period, these will be charged separately.
For service orders, we offer a two-year warranty on the work performed during the service.
For an initial assessment, please contact us via our contact form.
Please enter the device type and, if available, the serial number so that we can clearly identify your device. A detailed description of the fault is also very helpful:
Are there any mechanical defects? Do you hear any noise or interruptions? Is it impossible to switch on the device?
The more detailed your information is, the better we can advise you in advance. We will then get back to you by telephone or email, depending on your preferred method of contact.
Selbstverständlich erstellen wir vor jeder Repair einen detaillierten Kostenvoranschlag. Dieser enthält eine genaue Beschreibung des festgestellten Fehlers, der voraussichtlich erforderlichen Arbeiten sowie eine transparente Auflistung der Kosten.
We charge a flat fee for the fault diagnosis including cost estimate of €79. If you then decide on a repair or a service, half of this (€39.50) is credited towards the invoice. With our flat-rate packages, this fee does not apply.
Sollten während der Reparatur weitere Defekte entdeckt werden oder sich der Arbeitsumfang so stark erweitern, dass der Endbetrag voraussichtlich um mehr als 10% from the original cost estimate, we'll contact you beforehand. This 10% threshold allows us to carry out your order quickly and efficiently, without unnecessary delays.
If you decide against a repair after the cost estimate, the flat diagnosis fee of €79 is charged for the fault diagnosis. If you decide on the repair, half of this (€39.50) is credited towards the invoice.
We repair and maintain a wide range of hi-fi equipment. This includes amplifiers, speakers, turntables, tape decks, tape recorders, CD players,cables and connectors and many other audio components.
Our focus is on classic separate hi-fi components such as amplifiers, loudspeakers, turntables, tape decks and reel-to-reel machines. We cannot accept Bluetooth speakers, soundbars, smart speakers, headphones and all-in-one systems – by design, these devices are usually not economical or worthwhile to repair.
This is where our particular strength lies: thanks to years of experience in analogue audio technology, we have in-depth expertise in handling older, high-quality hi-fi equipment. These ‘classics’ include brands such as Marantz, McIntosh and Sansui. Of course, we repair equipment from all brands with the same reliability.
In principle, we can repair all devices. Thanks to rapid prototyping, we are even able to manufacture replacement parts ourselves that are no longer available for purchase.
It becomes more difficult with digital devices with defective microcontrollers or DSP chips that have protected programming code. In such cases, entire circuit boards often have to be replaced, which are either still available from the manufacturer or, if necessary, have to be salvaged from other devices.
Of course, we will discuss these individual cases with you in detail in advance in order to find the best possible solution.
Where original manufacturer parts have been used, we naturally use these for repairs as well. For components such as capacitors, resistors or other electronic components, hi-fi manufacturers draw on a wide range of suppliers. Here, we either use the same components or even higher-quality alternatives to ensure the quality and longevity of your device.
For spare parts that are no longer available, we use our rapid prototyping workshop with 3D printing and CNC milling to reproduce them quickly and in high quality.
If you would like to send your device to us by post, we will provide you with a padded shipping container in advance. This is made of sturdy plastic and lined with foam on the inside. You will also receive additional padding material and a return label.
Simply place your device in the shipping container, attach the return label and drop off the parcel at your DHL branch or have it collected by your parcel carrier.
Once the repair is complete, your device will be returned to you in the same shipping container. Returning the container to us is also easy using the return label – either by dropping it off at DHL or having it picked up by the parcel courier. If you decide against a repair after receiving the cost estimate, we unfortunately cannot cover the return shipping costs.
Thanks to our excellently equipped rapid prototyping workshop with 3D printers, CNC milling machine and various development tools, as well as our many years of experience in the development of analogue audio technology, we are happy to create tailor-made solutions for individual projects.
Simply share your idea with us – confidentially, of course. We will discuss the nature and scope of the project together. To protect your developments, we will be happy to sign a non-disclosure agreement (NDA) upon request.
We look forward to receiving your enquiry.
Please feel free to write to us using our contact form. We will then get back to you by telephone or email, depending on your preference. We look forward to hearing from you.